Important 2026 CELPIP EMAIL CLB 12 samples

 Important  2026 CELPIP EMAIL  CLB 12 samples

#1 (FORMAL)

Question

Your company is planning to introduce AI software for employees. Write an email to the software provider.

Introduce your company.

Ask about training and support.

Inquire about pricing and implementation timelines.

Sample Answer

Dear Sir/Madam,

I am writing on behalf of Bright Solutions Inc. regarding your artificial intelligence software platform.

Our organization is currently exploring digital tools that can improve productivity and streamline daily operations. We are particularly interested in solutions that can assist employees with document preparation, scheduling, and data analysis.

Before making a decision, we would appreciate further information regarding the training provided to new users. Could you please advise whether onboarding sessions, user manuals, and technical support are included in the package? Additionally, we would like to know how long the implementation process typically takes for a medium-sized company.

Furthermore, kindly provide details about pricing plans, licensing fees, and any discounts available for corporate clients. Since we are hoping to introduce the software within the next few months, information regarding availability and deployment timelines would also be appreciated.

Thank you for your assistance. I look forward to hearing from you soon.

Yours faithfully,

Sam Curren

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 #2 (FORMAL)

Question

Your community organization wants to book a conference hall for a charity event.

Write an email to the venue manager.

Explain the purpose of the event.

Ask about facilities and capacity.

Request pricing information.

Sample Answer

Dear Sir/Madam,

I am writing on behalf of Helping Hands Community Association regarding the rental of your conference facility.

Our organization is planning a fundraising event to support local families facing financial difficulties. We expect approximately 150 guests, including volunteers, donors, and community leaders.

Before proceeding with a reservation, we would appreciate information about the venue's seating capacity and available facilities. In particular, we would like to know whether audio-visual equipment, parking spaces, and catering services are available on-site. Additionally, could you please advise whether the hall can be arranged in different seating formats?

We would also be grateful if you could provide details regarding rental fees, security deposits, and any discounted rates available for charitable organizations. Ideally, we are hoping to hold the event during the second half of August.

Thank you for your time and consideration. I look forward to receiving your response.

Yours faithfully,

Sam Curren

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 #3 (FORMAL)

Question

Your company wants to arrange a group business communication course for employees.

Write an email to a training institute.

Explain your employees' current English level.

Ask about course content and duration.

Request information about fees and start dates.

Sample Answer

Dear Sir/Madam,

I am writing on behalf of NorthStar Technologies regarding business communication training for our employees.

We are interested in enrolling approximately twenty staff members in a professional English program. Most participants possess an intermediate level of proficiency and communicate adequately in daily situations; however, they require additional support in workplace communication.

Could you please provide information regarding the curriculum? We are particularly interested in training related to professional presentations, client meetings, email correspondence, and report writing. In addition, we would appreciate details concerning the overall duration of the program and the available delivery formats.

Furthermore, kindly provide information about tuition fees, corporate discounts, and upcoming start dates. As we are planning our annual training schedule, this information will help us make an informed decision.

Thank you for your assistance. I look forward to hearing from you at your earliest convenience.

Yours faithfully,

Sam Curren

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 #4 (FORMAL)

Question

Your company wants to organize a wellness program for employees.

Write an email to a fitness and wellness consultancy.

Introduce your organization.

Ask about available programs.

Inquire about costs and scheduling.

Sample Answer

Dear Sir/Madam,

I am writing on behalf of GreenWave Consulting regarding employee wellness services offered by your organization.

Our company is committed to promoting a healthy and productive workplace environment. As part of this initiative, we are considering introducing a wellness program designed to improve physical health, reduce workplace stress, and encourage healthy lifestyle habits among staff members.

We would appreciate information regarding the programs you currently offer. Specifically, we are interested in fitness workshops, stress-management sessions, nutrition seminars, and team-building activities. Additionally, could you please advise whether these services can be delivered on-site or virtually?

Furthermore, we would be grateful if you could provide details concerning pricing packages, scheduling flexibility, and any corporate discounts available for larger groups. We are hoping to launch the program during the upcoming quarter.

Thank you for your time and assistance. I look forward to receiving your response.

Yours faithfully,

Sam Curren

 #5 (SEMI-FORMAL)

Question

Your neighbour is organizing a community garage sale next month.

Write an email to your neighbour.

Express your interest in participating.

Ask about the rules and setup arrangements.

Offer to help with the event.

Sample Answer

Dear Mark,

I hope you are doing well. I recently heard about the community garage sale you are organizing next month, and I would love to take part in it.

Over the years, my family has accumulated several household items, books, and small appliances that we no longer use. Therefore, I think the event would be a great opportunity to declutter our home while giving these items a second life.

Before I register, I was wondering if you could provide some details regarding the arrangements. Will participants be assigned tables, or should we bring our own? In addition, are there any restrictions on the types of items that can be sold? I would also appreciate information about setup times and participation fees, if any.

Furthermore, if you need extra assistance with planning or promotion, I would be happy to volunteer. I believe this event will bring residents together and strengthen our community spirit.

Thank you, and I look forward to hearing from you soon.

Best regards,

Sam Curren

 #6 (SEMI-FORMAL)

Question

A former colleague recently told you about a professional networking event.

Write an email to your former colleague.

Thank them for the information.

Ask for additional details.

Explain why you are interested in attending.

Sample Answer

Dear Sarah,

Thank you for letting me know about the upcoming professional networking event. I appreciate you thinking of me and sharing the opportunity.

The event sounds extremely interesting because I have been looking for ways to expand my professional network and learn more about current industry trends. It would also be a valuable chance to connect with potential employers and experienced professionals.

Could you please provide a few additional details? I would like to know the exact venue, registration process, and whether there are any attendance fees. Additionally, do you know if there will be guest speakers or panel discussions during the event?

I am particularly interested because I recently started exploring new career opportunities, and I believe this event could help me gain useful insights and establish meaningful professional connections.

Thank you once again for informing me. I hope to see you there if you decide to attend as well.

Kind regards,

Sam Curren

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 #7 (SEMI-FORMAL)

Question

Your apartment building is planning a rooftop garden project.

Write an email to the building committee.

Express your opinion about the project.

Ask questions about maintenance and access.

Offer a suggestion.

Sample Answer

Dear Building Committee Members,

I recently learned about the proposed rooftop garden project and would like to share my thoughts regarding the initiative.

Overall, I think it is an excellent idea. A green space would enhance the appearance of the building, provide residents with a relaxing environment, and potentially improve air quality around the property.

Before the project begins, I would appreciate some clarification regarding a few matters. Who will be responsible for maintaining the garden, and how will the costs be covered? Additionally, will all residents have access to the area, or will there be specific operating hours and usage guidelines?

I would also like to suggest including a small section with vegetables and herbs that residents could help cultivate. This could encourage greater participation and create a stronger sense of community among neighbours.

Thank you for considering my feedback. I look forward to learning more about the project in the near future.

Sincerely,

Sam Curren

 #8 (INFORMAL)

Question

Your friend wants to spend all of his savings on an international vacation.

Write an email to your friend.

Give your opinion.

Explain your concerns.

Suggest an alternative.

Sample Answer

Hi Jake,

I was excited when you told me about your travel plans, but honestly, I think you should think twice before spending all your savings on one vacation!

Don't get me wrong, travelling is amazing and creating memories is important. However, using every dollar you've saved sounds a little risky, doesn't it? What if an emergency comes up after you return? It's always a good idea to keep some money aside for unexpected situations.

Why not plan a slightly shorter trip or choose a less expensive destination instead? That way, you could still have a fantastic experience while keeping a financial safety net. One of my cousins did exactly that last year, and he enjoyed his trip without worrying about money afterward.

At the end of the day, it's your decision, of course! I just want to make sure you're enjoying the vacation and not stressing about your bank account when you get home.

Take care!

Sam

 #9 (INFORMAL)

Question

Your friend has started spending nearly all of his free time playing video games.

Write an email to your friend.

Share your concerns.

Explain why.

Give some advice.

Sample Answer

Hey Ryan,

How's it going?

I wanted to write because I've noticed you've been spending a lot of time gaming lately. Honestly, I'm a little concerned!

Gaming is a great way to relax, and I'm definitely not saying you should stop. But from what you've told me, it sounds like it's taking up most of your evenings and weekends. Have you had much time for exercise, friends, or other hobbies recently?

I remember when my brother went through a similar phase. At first, it seemed harmless, but eventually he realized he was neglecting other important parts of his life. Once he started balancing things better, he felt much happier.

Maybe you could set a daily time limit and use the extra time to try something different. Even a short walk or meeting up with friends could make a big difference!

Anyway, I hope you don't mind me bringing this up. I'm just looking out for you!

Talk soon,

Sam

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 #10 (INFORMAL)

Question

Your friend wants to adopt a large dog even though they live in a small apartment.

Write an email to your friend.

Respond to their idea.

Explain potential problems.

Suggest another option.

Sample Answer

Hi Emma,

Wow, that's exciting! A dog can be such a wonderful companion.

That said, are you sure a large breed is the best choice for your current situation? From what I remember, your apartment isn't very spacious, right? A big dog usually needs plenty of room to move around and burn off energy. Otherwise, it might become bored or frustrated.

Another thing to think about is exercise. Large breeds often need long walks and lots of outdoor activity every day. Do you think you'll have enough time for that with your busy work schedule?

What about adopting a smaller breed instead? You'd still get all the fun and companionship of having a dog, but it would probably be much more comfortable in your living space. You could also consider fostering first to see how pet ownership fits into your lifestyle.

Just something to think about!

Good luck with your decision, and keep me posted!

Cheers,

Sam Curren