June 2026 important Celpip Reading Passages for practice.

June 2026 important Celpip Reading Passages for practice. 

Part 1 – Correspondence

Passage 1: Apartment Maintenance Request

Email

From: Sarah Johnson

To: Greenview Apartments Management

Subject: Urgent Maintenance Request

Dear Building Manager,

I am writing to report several issues in Building B, Apartment 305.

First, there has been a water leak under my kitchen sink for the past week. Despite placing containers underneath, water continues to accumulate and has started damaging the cabinet.

Second, the elevator has been out of service since Monday. As I live on the third floor and often carry groceries, this has created considerable inconvenience for residents.

In addition, another tenant has repeatedly parked in my assigned parking space, Spot 27. I have attached photographs showing the vehicle occupying the space on multiple occasions.

I would appreciate it if maintenance staff could inspect the leak as soon as possible. I would also like an update regarding the elevator repair schedule and assistance in resolving the parking issue.

Thank you for your attention. I look forward to your response.

Sincerely,

Sarah Johnson

Questions

1. Why did Sarah write this email? A. To request a rent reduction B. To report several building issues C. To complain about neighbors D. To cancel her apartment lease

2. How long has the water leak existed? A. Two days B. Three weeks C. One week D. One month

3. What problem has the elevator caused? A. Residents cannot enter the building B. Packages cannot be delivered C. Sarah struggles to carry groceries upstairs D. Parking spaces are limited

4. What evidence did Sarah provide? A. Repair bills B. Witness statements C. Security footage D. Photographs

5. Which parking spot belongs to Sarah? A. 25 B. 26 C. 27 D. 28

6. What action does Sarah want first? A. Increase security B. Inspect the leak C. Change apartments D. Replace furniture

7. Which statement is TRUE? A. The elevator stopped working yesterday. B. Sarah lives on the first floor. C. Multiple maintenance issues are mentioned. D. Sarah already received a response.

8. What is Sarah most likely expecting? A. A maintenance update and repairs B. A parking permit C. A refund D. A lease extension

Answers & Explanation

1. B ✓ The email discusses water leakage, elevator problems, and parking issues.

2. C ✓ "for the past week"

3. C ✓ She specifically mentions carrying groceries to the third floor.

4. D ✓ "I have attached photographs..."

5. C ✓ "Spot 27"

6. B ✓ She asks maintenance staff to inspect the leak as soon as possible.

7. C ✓ Three separate issues are discussed.

8. A ✓ She requests repairs and an update.

Part 1 – Correspondence

Passage 2: Community Event Registration

Email Exchange

From: Riverside Community Centre

To: Residents

Subject: Summer Cultural Festival Registration

Dear Residents,

Registration is now open for the Riverside Summer Cultural Festival, which will take place on July 20 at Riverside Park.

The event will feature live music, food stalls, cultural performances, and children's activities. Residents aged 16 and above may also register as volunteers.

Participation is free; however, registration is required due to limited capacity. Interested participants must complete the online registration form before July 10.

Volunteers are expected to attend a short orientation session on July 15 at the Community Centre. Certificates of appreciation will be awarded to all volunteers who complete their assigned duties.

For additional information, please contact events@riverside.ca.

Sincerely,

Community Events Team

Reply Email

From: Emily Brown

To: Riverside Community Centre

Dear Events Team,

I am interested in volunteering at the Summer Cultural Festival. I am 17 years old and would like to know whether previous volunteer experience is required.

I have completed the registration form and submitted it today. I would also like confirmation regarding the orientation session location.

Thank you for your assistance.

Sincerely,

Emily Brown

Questions

1. What is the main purpose of the first email? A. To cancel an event B. To announce registration for a festival C. To recruit employees D. To advertise a new park

2. Where will the festival take place? A. Community Centre B. City Hall C. Riverside Park D. Central Library

3. What is the registration deadline? A. July 15 B. July 10 C. July 20 D. July 25

4. Who can volunteer? A. Anyone over 12 B. Residents aged 16 and above C. Only university students D. Community staff

5. What benefit do volunteers receive? A. Free meals B. Cash payment C. Gift cards D. Certificates of appreciation

6. What does Emily want to know? A. Whether experience is required B. Whether the event is cancelled C. How much volunteers are paid D. Whether registration is open

7. Which statement is TRUE? A. Emily has not registered. B. The festival is free to attend. C. Orientation is on July 20. D. Volunteers must pay a fee.

8. What can be inferred about Emily? A. She is too young to volunteer. B. She has already attended orientation. C. She is interested in helping at the event. D. She works at the Community Centre.

Answers & Explanation

1. B ✓ The email announces registration for the Summer Cultural Festival.

2. C ✓ "The event will take place on July 20 at Riverside Park."

3. B ✓ "before July 10"

4. B ✓ "Residents aged 16 and above may also register as volunteers."

5. D ✓ "Certificates of appreciation will be awarded..."

6. A ✓ She asks whether previous volunteer experience is required.

7. B ✓ The notice clearly states participation is free.

8. C ✓ Emily wants to volunteer and has already registered.

Part 1 – Correspondence

Passage 3: Job Inquiry & Interview Scheduling

Email Exchange

From: Maple Tech Solutions

To: David Chen

Subject: Interview Invitation – Customer Service Assistant

Dear Mr. Chen,

Thank you for applying for the Customer Service Assistant position at Maple Tech Solutions.

After reviewing your application, we would like to invite you for an interview on June 18 at 10:00 a.m. at our downtown office located at 225 King Street.

The interview is expected to last approximately 45 minutes and will include a brief customer-service scenario assessment. Please bring a copy of your resume and a valid photo ID.

Kindly confirm your attendance by June 15.

We look forward to meeting you.

Sincerely,

Amanda Wilson

Human Resources Coordinator

Reply Email

From: David Chen

To: Amanda Wilson

Dear Ms. Wilson,

Thank you for inviting me to interview for the Customer Service Assistant position.

I am pleased to confirm my attendance on June 18 at 10:00 a.m. However, I would like to ask whether parking is available near the office.

I look forward to meeting your team and discussing my qualifications.

Sincerely,

David Chen

Questions

1. Why did Maple Tech Solutions contact David? A. To reject his application B. To offer him a job C. To invite him for an interview D. To request references

2. What position did David apply for? A. Sales Representative B. Customer Service Assistant C. Office Manager D. Marketing Coordinator

3. When is the interview scheduled? A. June 15 B. June 16 C. June 18 D. June 20

4. Where will the interview take place? A. Online B. City Hall C. 225 King Street D. Maple Library

5. What should David bring? A. Passport and references B. Resume and photo ID C. Driver's licence only D. Academic transcripts

6. How long is the interview expected to last? A. 30 minutes B. 45 minutes C. 60 minutes D. 90 minutes

7. What additional information does David request? A. Salary details B. Interview questions C. Parking availability D. Work schedule

8. Which statement is TRUE? A. David declined the interview. B. The interview includes a scenario assessment. C. David already works at Maple Tech. D. The interview is virtual.

Answers & Explanation

1. C ✓ The company invited David for an interview.

2. B ✓ The position mentioned is Customer Service Assistant.

3. C ✓ "June 18 at 10:00 a.m."

4. C ✓ "225 King Street"

5. B ✓ "Please bring a copy of your resume and a valid photo ID."

6. B ✓ "The interview is expected to last approximately 45 minutes."

7. C ✓ David asks whether parking is available.

8. B ✓ The email states there will be a customer-service scenario assessment.

Part 1 – Correspondence

Passage 4: Product Delivery Complaint

Email Exchange

From: Michael Turner

To: Bright Electronics Store

Subject: Complaint Regarding Recent Delivery

Dear Customer Service Team,

I am writing to complain about an order I received on May 28.

On May 20, I purchased a wireless speaker through your website. According to the order confirmation, the package was expected to arrive within five business days. However, it was delivered three days late.

In addition, the product I received was black, although I specifically ordered the blue model. The packaging was also slightly damaged when it arrived.

I would appreciate either a replacement with the correct color or a full refund. I have attached photographs of the item and the packaging for reference.

I look forward to your response.

Sincerely,

Michael Turner

Reply Email

From: Bright Electronics Store

To: Michael Turner

Dear Mr. Turner,

Thank you for contacting us.

We apologize for the inconvenience caused by the delayed delivery and incorrect product. After reviewing your complaint, we can offer two options:

1. A free replacement in the correct color, shipped within three business days.

2. A full refund to your original payment method.

Please let us know which option you prefer by June 5.

We appreciate your patience and look forward to resolving this matter.

Sincerely,

Customer Support Team

Questions

1. Why is Michael contacting the company? A. To order another speaker B. To complain about a delivery problem C. To cancel a membership D. To request technical support

2. When did Michael place the order? A. May 18 B. May 20 C. May 25 D. May 28

3. What was the first problem? A. Missing accessories B. Wrong size C. Late delivery D. High shipping cost

4. Which color did Michael order? A. Black B. White C. Red D. Blue

5. What evidence did Michael provide? A. Receipt copies B. Videos C. Photographs D. Warranty documents

6. What solutions does the company offer? A. Store credit only B. Exchange only C. Replacement or refund D. Discount coupon only

7. By when must Michael respond? A. June 1 B. June 3 C. June 5 D. June 10

8. Which statement is TRUE? A. The correct item arrived on time. B. The company denied responsibility. C. The speaker arrived three days late. D. Michael requested a discount.

Answers & Explanation

1. B ✓ The email is a complaint regarding delivery issues.

2. B ✓ "On May 20, I purchased a wireless speaker..."

3. C ✓ The package arrived three days late.

4. D ✓ He ordered the blue model.

5. C ✓ "I have attached photographs..."

6. C ✓ The company offers a replacement or a full refund.

7. C ✓ "Please let us know... by June 5."

8. C ✓ The delivery was delayed by three days.

PART 2 – DIAGRAMS / INFORMATION

Passage 1: Riverside City Transit Network

Transit Information Notice

Riverside Transit operates four lines throughout the city.

Blue Line

Airport → Downtown → Central Station

Service: 5:00 a.m. – 11:00 p.m.

Frequency: Every 10 minutes

---

Red Line

University → City Hall → Riverside Mall

Service: 6:00 a.m. – 10:00 p.m.

Frequency: Every 15 minutes

---

Green Line

North Park → Central Station → Southgate

Service: 5:30 a.m. – 10:30 p.m.

Frequency: Every 12 minutes

---

Yellow Line

Museum → Downtown → Harbour Front

Service: 6:00 a.m. – 11:30 p.m.

Frequency: Every 20 minutes

---

Additional Information

• Central Station is the main transfer hub.

• Weekend service starts one hour later.

• Students receive a 25% discount.

• Airport station requires an additional $3 surcharge.

• Wheelchair access is available at all stations except Museum Station.

---

Questions

1. Which station serves as the main transfer hub?

A. Airport

B. University

C. Central Station

D. Museum

---

2. Which line connects the Airport and Downtown?

A. Red

B. Yellow

C. Blue

D. Green

---

3. Which station is NOT wheelchair accessible?

A. Southgate

B. Downtown

C. Museum

D. Airport

---

4. How often does the Red Line operate?

A. Every 10 minutes

B. Every 12 minutes

C. Every 15 minutes

D. Every 20 minutes

---

5. Which line operates until 11:30 p.m.?

A. Green

B. Yellow

C. Blue

D. Red

---

6. Who qualifies for a discount?

A. Seniors

B. Children

C. Tourists

D. Students

---

7. Which station requires an additional fee?

A. Downtown

B. University

C. Airport

D. Museum

---

8. Which statement is TRUE?

A. All stations are wheelchair accessible.

B. Weekend service starts earlier.

C. Central Station is the transfer hub.

D. Blue Line ends at City Hall.

---

Answers & Explanation

1. C ✓

"Central Station is the main transfer hub."

---

2. C ✓

Blue Line: Airport → Downtown → Central Station

---

3. C ✓

Museum Station is the only station without wheelchair access.

---

4. C ✓

Red Line frequency: Every 15 minutes.

---

5. B ✓

Yellow Line operates until 11:30 p.m.

---

6. D ✓

Students receive a 25% discount.

---

7. C ✓

Airport station requires a $3 surcharge.

---

8. C ✓

Directly stated in Additional Information.

---

CELPIP PART 2 STRATEGY

For transit maps:

Step 1: Read questions first.

Step 2: Locate station names.

Step 3: Check notes below the map.

Step 4: Look for:

transfers

discounts

accessibility

service hours

Step 5: Answer using BOTH map and notes.

Passage 2: University Campus Guide

Campus Map Information

Maplewood University Campus

Administration Building

Admissions Office

Financial Aid Office

Student Records

Hours: 8:00 a.m. – 5:00 p.m.

---

Library

Study Rooms

Computer Lab

Research Centre

Hours: 7:00 a.m. – 11:00 p.m.

---

Student Centre

Cafeteria

Bookstore

Student Lounge

Hours: 8:00 a.m. – 9:00 p.m.

---

Science Building

Laboratories

Lecture Halls

Hours: 8:00 a.m. – 8:00 p.m.

---

Sports Complex

Gymnasium

Swimming Pool

Indoor Courts

Hours: 6:00 a.m. – 10:00 p.m.

---

Residence Hall

Student Housing

Laundry Facilities

Common Room

Residents Only

---

Additional Information

• Visitor parking is located beside the Student Centre.

• The Library and Science Building are connected by a covered walkway.

• Free Wi-Fi is available throughout campus.

• Student ID cards are required for Sports Complex entry after 6:00 p.m.

• Campus tours begin daily at the Administration Building at 10:00 a.m.

---

Questions

1. Where do campus tours begin?

A. Library

B. Student Centre

C. Administration Building

D. Sports Complex

---

2. Which building contains the cafeteria?

A. Student Centre

B. Library

C. Science Building

D. Residence Hall

---

3. Which two buildings are connected by a covered walkway?

A. Administration Building and Library

B. Library and Science Building

C. Student Centre and Sports Complex

D. Science Building and Residence Hall

---

4. Where can students use computers?

A. Sports Complex

B. Residence Hall

C. Library

D. Administration Building

---

5. Which facility opens earliest?

A. Library

B. Sports Complex

C. Student Centre

D. Science Building

---

6. What is required to enter the Sports Complex after 6:00 p.m.?

A. Parking Pass

B. Library Card

C. Student ID Card

D. Residence Key

---

7. Which building is restricted to residents?

A. Student Centre

B. Residence Hall

C. Library

D. Administration Building

---

8. Where is visitor parking available?

A. Beside the Library

B. Beside Residence Hall

C. Beside Science Building

D. Beside Student Centre

---

9. Which building closes latest?

A. Library

B. Student Centre

C. Sports Complex

D. Science Building

---

10. Which statement is TRUE?

A. Wi-Fi is available only in the Library.

B. Sports Complex closes at 8:00 p.m.

C. Free Wi-Fi is available across campus.

D. Residence Hall is open to all visitors.

---

Answers

1. C ✓

2. A ✓

3. B ✓

4. C ✓

5. B ✓

6. C ✓

7. B ✓

8. D ✓

9. A ✓

10. C ✓

Explanations

Q1: Campus tours begin at the Administration Building.

Q2: Cafeteria is listed under Student Centre facilities.

Q3: Additional Information mentions Library and Science Building are connected.

Q4: Computer Lab is located inside the Library.

Q5: Sports Complex opens at 6:00 a.m., earlier than all other facilities.

Q6: Student ID cards are required after 6:00 p.m.

Q7: Residence Hall access is restricted to residents.

Q8: Visitor parking is beside the Student Centre.

Q9: Library closes at 11:00 p.m., the latest closing time.

Q10: Free Wi-Fi is available throughout campus.

Passage 3: Community Recreation Centre Schedule

Green Valley Recreation Centre

Operating Hours

Facility Weekdays Weekends

Fitness Gym 6:00 a.m.–10:00 p.m. 7:00 a.m.–9:00 p.m.

Swimming Pool 7:00 a.m.–9:00 p.m. 8:00 a.m.–8:00 p.m.

Basketball Court 8:00 a.m.–10:00 p.m. 8:00 a.m.–9:00 p.m.

Indoor Track 6:00 a.m.–9:00 p.m. 7:00 a.m.–8:00 p.m.

---

Weekly Programs

Monday

Yoga (9:00 a.m.)

Swimming Lessons (4:00 p.m.)

Tuesday

Senior Fitness (10:00 a.m.)

Basketball Training (5:00 p.m.)

Wednesday

Yoga (9:00 a.m.)

Youth Soccer Workshop (4:30 p.m.)

Thursday

Senior Fitness (10:00 a.m.)

Basketball Training (5:00 p.m.)

Friday

Family Swim Night (6:00 p.m.)

Saturday

Children's Art Class (10:00 a.m.)

Community Fitness Challenge (2:00 p.m.)

Sunday

Open Recreation Day

---

Membership Fees

Category Monthly Fee

Adult $45

Student $30

Senior $25

Family $80

---

Additional Information

• Members receive free parking.

• Swimming caps are mandatory in the pool.

• Youth programs are available for ages 8–16.

• The fitness gym is closed for maintenance on the first Monday of every month.

• Registration for programs closes 3 days before the event.

---

Questions

1. Which facility opens earliest on weekdays?

A. Swimming Pool

B. Basketball Court

C. Fitness Gym

D. Art Room

---

2. When is Basketball Training offered?

A. Monday and Wednesday

B. Tuesday and Thursday

C. Friday and Saturday

D. Wednesday and Sunday

---

3. What is the monthly fee for students?

A. $25

B. $30

C. $45

D. $80

---

4. Which activity is available on Friday?

A. Yoga

B. Senior Fitness

C. Family Swim Night

D. Art Class

---

5. What must swimmers wear?

A. Safety vest

B. Swimming cap

C. Team uniform

D. Wristband

---

6. How old must participants be for youth programs?

A. 5–12

B. 6–15

C. 8–16

D. 10–18

---

7. When does registration close?

A. One week before

B. Three days before

C. One day before

D. On the event day

---

8. Which membership is the most expensive?

A. Adult

B. Student

C. Senior

D. Family

---

9. Which statement is TRUE?

A. Parking is free for all visitors.

B. Swimming lessons are on Friday.

C. Members receive free parking.

D. Basketball court closes at 6 p.m.

---

10. Why might a member be unable to use the gym on the first Monday of a month?

A. Public holiday

B. Special event

C. Cleaning day

D. Maintenance work

---

Answers

1. C ✓

2. B ✓

3. B ✓

4. C ✓

5. B ✓

6. C ✓

7. B ✓

8. D ✓

9. C ✓

10. D ✓

Explanations

Q1: Fitness Gym opens at 6:00 a.m., the earliest opening time.

Q2: Basketball Training is listed on Tuesday and Thursday.

Q3: Student membership costs $30 per month.

Q4: Family Swim Night takes place on Friday at 6:00 p.m.

Q5: Swimming caps are mandatory.

Q6: Youth programs are available for ages 8–16.

Q7: Registration closes three days before the event.

Q8: Family membership costs $80, the highest fee.

Q9: Additional Information states members receive free parking.

Q10: The gym is closed for maintenance on the first Monday of every month.

Passage 4: Airport Terminal Map & Services

Maple International Airport

Terminal Layout

Level 1 – Arrivals

A. Baggage Claim

Carousel 1–8

Lost & Found Desk

B. Ground Transportation

Taxi Stand

Bus Terminal

Car Rental Centre

C. Information Desk

Tourist Information

Hotel Reservations

---

Level 2 – Departures

D. Check-in Counters

Counters 1–40

E. Security Screening

F. Food Court

Coffee Shop

Fast Food

Restaurant

G. Duty-Free Shopping

---

Level 3 – Gates

Domestic Gates

A1–A15

International Gates

B1–B20

Airline Lounge

Gate B10 Area

---

Airport Services

Service Location

Currency Exchange Departures

Medical Clinic Arrivals

Free Wi-Fi Entire Airport

Charging Stations All Gates

Prayer Room Near Gate A8

Children's Play Area Near Gate B5

---

Important Notices

• International passengers should arrive 3 hours before departure.

• Domestic passengers should arrive 2 hours before departure.

• Free Wi-Fi is available for 4 hours.

• Boarding closes 20 minutes before departure.

• Oversized baggage must be checked at Counter 40.

---

Questions

1. Where can passengers collect their luggage?

A. Security Screening

B. Baggage Claim

C. Food Court

D. Airline Lounge

---

2. Where is the Medical Clinic located?

A. Gates Level

B. Departures

C. Arrivals

D. Food Court

---

3. A passenger needs foreign currency. Where should they go?

A. Arrivals

B. Departures

C. Gate B10

D. Car Rental Centre

---

4. Which area contains restaurants and cafés?

A. Food Court

B. Baggage Claim

C. Lounge

D. Check-in Area

---

5. How long is free Wi-Fi available?

A. 2 hours

B. 3 hours

C. 4 hours

D. Unlimited

---

6. Where is the Prayer Room located?

A. Gate B5

B. Gate A8

C. Counter 40

D. Gate B10

---

7. Which gate area serves international flights?

A. A1–A15

B. C1–C15

C. B1–B20

D. D1–D10

---

8. Where should oversized baggage be checked?

A. Counter 1

B. Counter 20

C. Counter 30

D. Counter 40

---

9. What is located near Gate B5?

A. Prayer Room

B. Lounge

C. Children's Play Area

D. Medical Clinic

---

10. Which statement is TRUE?

A. Boarding closes 10 minutes before departure.

B. Domestic passengers should arrive 3 hours early.

C. Charging stations are available at all gates.

D. Wi-Fi is only available in departures.

---

Answers

1. B ✓

2. C ✓

3. B ✓

4. A ✓

5. C ✓

6. B ✓

7. C ✓

8. D ✓

9. C ✓

10. C ✓

Explanations

Q1: Baggage Claim is located in Arrivals.

Q2: Medical Clinic is listed under Arrivals services.

Q3: Currency Exchange is located in Departures.

Q4: Food Court contains coffee shops, fast food outlets and restaurants.

Q5: Free Wi-Fi is available for 4 hours.

Q6: Prayer Room is near Gate A8.

Q7: International Gates are B1–B20.

Q8: Oversized baggage must be checked at Counter 40.

Q9: Children's Play Area is near Gate B5.

Q10: Airport Services state charging stations are available at all gates.

PART 3 – READING FOR INFORMATION

Passage 1: Remote Work Productivity Study

Article

A recent study conducted by the Canadian Workplace Research Institute examined the productivity of employees working remotely compared with those working in traditional office environments. The research involved more than 2,500 workers from technology, finance, education, and customer service sectors.

According to the findings, employees working from home completed approximately 12% more tasks than office-based workers. Researchers suggested that fewer interruptions, flexible scheduling, and reduced commuting time contributed to higher productivity levels.

The study also found that remote employees reported greater job satisfaction and better work-life balance. Nearly 75% of participants stated that they felt less stressed when working remotely. However, some challenges were identified. Many employees reported feelings of isolation and reduced opportunities for teamwork and professional networking.

Researchers concluded that a hybrid model, combining remote and office work, may provide the best balance between productivity and collaboration. Several Canadian companies have already adopted hybrid arrangements to improve employee satisfaction while maintaining workplace communication.

---

Questions

1. What was the main purpose of the study?

A. To compare transportation methods

B. To compare work environments

C. To evaluate university programs

D. To study social media use

---

2. How many workers participated?

A. About 500

B. About 1,000

C. More than 2,500

D. More than 5,000

---

3. Why were remote workers more productive?

A. Higher salaries

B. Longer working hours

C. Fewer interruptions

D. Better office equipment

---

4. What percentage of participants reported less stress?

A. 50%

B. 60%

C. 75%

D. 90%

---

5. What challenge did remote workers face?

A. Increased commuting

B. Isolation

C. Lower salaries

D. Poor internet

---

6. What model did researchers recommend?

A. Full-time office work

B. Full-time remote work

C. Flexible retirement

D. Hybrid work

---

Answers

1. B ✓

2. C ✓

3. C ✓

4. C ✓

5. B ✓

6. D ✓

Passage 2: Benefits of Urban Green Spaces

Article

Urban green spaces such as parks, community gardens, and tree-lined streets play an important role in improving city life. According to environmental researchers, access to green areas can significantly improve both physical and mental health.

Studies show that people living near parks are more likely to engage in regular exercise. Walking, cycling, and outdoor recreational activities help reduce obesity rates and improve cardiovascular health. In addition, spending time in natural surroundings has been linked to lower stress levels and improved concentration.

Green spaces also benefit the environment. Trees absorb carbon dioxide, improve air quality, and help regulate urban temperatures during hot weather. Furthermore, parks provide habitats for birds and other wildlife that might otherwise disappear from densely populated areas.

Despite these advantages, some city planners argue that land used for parks could be developed for housing or commercial purposes. However, many experts believe that the long-term social and environmental benefits of green spaces outweigh the short-term economic gains of development.

---

Questions

1. What is the main topic of the passage?

A. Housing shortages

B. Benefits of green spaces

C. Wildlife migration

D. Commercial development

---

2. What activity are people near parks more likely to do?

A. Travel abroad

B. Shop online

C. Exercise regularly

D. Work remotely

---

3. How do trees improve cities?

A. Increase traffic

B. Reduce air quality

C. Absorb carbon dioxide

D. Raise temperatures

---

4. What effect do natural surroundings have?

A. Increase stress

B. Improve concentration

C. Reduce employment

D. Increase housing costs

---

5. Why do some planners oppose more parks?

A. Parks are expensive to maintain.

B. Parks attract wildlife.

C. Land could be used for development.

D. Parks reduce tourism.

---

6. What is the author's overall view?

A. Parks should be removed.

B. Commercial buildings are more important.

C. Green spaces provide valuable long-term benefits.

D. Urban areas do not need parks.

---

Answers

1. B ✓

2. C ✓

3. C ✓

4. B ✓

5. C ✓

6. C ✓

Passage 3: Artificial Intelligence in Customer Service

Article

Artificial Intelligence (AI) is becoming increasingly common in customer service. Many businesses now use chatbots and virtual assistants to answer customer questions, process orders, and provide technical support. These systems can operate 24 hours a day, allowing companies to respond to customer inquiries more quickly.

One major advantage of AI is efficiency. A chatbot can handle thousands of requests simultaneously, reducing wait times and operating costs. Businesses also benefit from collecting large amounts of customer data, which can be analyzed to improve services and identify common problems.

However, some customers prefer speaking with human representatives. Complex issues often require empathy, judgment, and flexibility that AI systems cannot fully provide. Critics argue that excessive reliance on automation may reduce customer satisfaction and eliminate employment opportunities in certain industries.

Many experts believe that the future of customer service will involve cooperation between humans and AI. While routine tasks can be automated, human employees will continue handling complicated situations that require personal interaction and decision-making.

---

Questions

1. What is the main purpose of AI in customer service?

A. Replacing all employees

B. Increasing product prices

C. Assisting customers more efficiently

D. Reducing internet usage

---

2. What is one advantage of chatbots?

A. They require no electricity.

B. They can handle many requests at once.

C. They increase waiting times.

D. They eliminate customer complaints.

---

3. Why do companies value customer data?

A. To increase taxes

B. To improve services

C. To hire more managers

D. To reduce internet speed

---

4. What limitation of AI is mentioned?

A. It cannot work at night.

B. It cannot answer questions.

C. It struggles with complex situations.

D. It costs too little.

---

5. Why do some customers prefer humans?

A. Humans provide empathy and judgment.

B. Humans work faster than computers.

C. Humans are available 24 hours a day.

D. Humans never make mistakes.

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6. What concern do critics raise?

A. AI improves customer service too much.

B. AI increases company profits.

C. AI may reduce jobs.

D. AI lowers product quality.

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7. What do experts predict?

A. Humans will disappear from customer service.

B. AI will be banned.

C. Humans and AI will work together.

D. Chatbots will replace websites.

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8. Which statement is TRUE?

A. AI cannot answer customer questions.

B. Chatbots increase wait times.

C. AI systems can operate continuously.

D. Experts oppose all automation.

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Answers

1. C ✓

2. B ✓

3. B ✓

4. C ✓

5. A ✓

6. C ✓

7. C ✓

8. C ✓

Passage 4: Public Transportation Expansion Project

Article

The City of Brookdale recently announced a major public transportation expansion project designed to reduce traffic congestion and improve environmental sustainability. The plan includes the construction of new bus routes, additional cycling infrastructure, and the introduction of electric transit vehicles over the next five years.

According to city officials, population growth has increased pressure on existing transportation systems. Traffic delays have become more common, particularly during peak commuting hours. The expansion project aims to provide residents with faster and more reliable alternatives to private vehicle use.

Environmental experts have welcomed the initiative, noting that transportation is one of the largest sources of greenhouse gas emissions. Electric buses and improved cycling networks could significantly reduce pollution levels while encouraging healthier lifestyles.

However, some residents have expressed concerns about the project's cost. Construction and infrastructure improvements are expected to require substantial public investment. Despite these concerns, city planners argue that long-term economic and environmental benefits will outweigh the initial expenses.

Construction is scheduled to begin next year, with the first phase expected to be completed within two years.

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Questions

1. What is the primary goal of the project?

A. Increase airport capacity

B. Reduce traffic congestion

C. Build shopping centres

D. Increase fuel consumption

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2. Which improvement is included in the plan?

A. New airports

B. High-rise apartments

C. Electric transit vehicles

D. Highway toll booths

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3. Why has pressure on transportation increased?

A. Rising fuel prices

B. Population growth

C. Tourism decline

D. Poor weather

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4. What problem is especially common during peak hours?

A. Water shortages

B. Power failures

C. Traffic delays

D. Road closures

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5. Why do environmental experts support the project?

A. It reduces pollution.

B. It lowers housing costs.

C. It increases fuel production.

D. It reduces education spending.

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6. What concern do some residents have?

A. Lack of buses

B. Project cost

C. Population decline

D. Tourism growth

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7. What do city planners believe?

A. The project should be cancelled.

B. Benefits will outweigh costs.

C. Private vehicles should be banned.

D. Construction should stop.

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8. When is construction expected to begin?

A. Immediately

B. In five years

C. Next year

D. After ten years

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Answers

1. B ✓

2. C ✓

3. B ✓

4. C ✓

5. A ✓

6. B ✓

7. B ✓

8. C ✓

PART 4 – VIEWPOINTS

Passage 1: Online Learning vs Traditional Education

Viewpoint A – Supporter of Online Learning

Many students benefit from online learning because it provides flexibility. Learners can attend classes from any location and often have access to recorded lectures. This allows them to study at their own pace and balance education with work or family responsibilities. Online programs are also generally more affordable because transportation and accommodation costs are reduced.

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Viewpoint B – Supporter of Traditional Education

Although online learning offers convenience, traditional classrooms provide a more effective educational experience. Face-to-face interaction allows students to ask questions immediately, participate in discussions, and build stronger relationships with instructors. Furthermore, classroom environments often improve concentration because students face fewer distractions than they do at home.

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Viewpoint C – Balanced Perspective

Both approaches have advantages. Online learning offers flexibility and accessibility, while traditional education promotes engagement and collaboration. Rather than choosing one method exclusively, educational institutions should combine both systems. Hybrid learning allows students to enjoy the benefits of technology while maintaining valuable in-person experiences.

---

Questions

1. Which viewpoint mainly emphasizes flexibility?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. None

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2. According to Viewpoint A, why is online learning often cheaper?

A. Lower tuition fees

B. Less homework

C. Reduced transportation and accommodation costs

D. Free textbooks

---

3. What is Viewpoint B's main concern?

A. Lack of technology

B. Reduced interaction and engagement

C. High tuition fees

D. Internet access

---

4. Which viewpoint supports a combination of both methods?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. None

---

5. Which viewpoint values classroom discussions?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. A and C

---

6. What benefit of traditional education is mentioned?

A. Flexible schedules

B. Lower costs

C. Better concentration

D. Remote access

---

7. Which statement would Viewpoint C most likely agree with?

A. Only online learning should exist.

B. Traditional classrooms should disappear.

C. Both systems offer valuable benefits.

D. Technology harms education.

---

8. What is the main purpose of the passage?

A. Explain one educational method

B. Compare different opinions about learning methods

C. Advertise universities

D. Promote online courses

---

Answers

1. A ✓

2. C ✓

3. B ✓

4. C ✓

5. B ✓

6. C ✓

7. C ✓

8. B ✓

Passage 2: Should Cities Restrict Private Vehicles?

Viewpoint A – Support Restrictions

Large cities should restrict private vehicle use in crowded urban areas. Fewer cars would reduce traffic congestion, lower pollution levels, and improve public health. Many cities worldwide have successfully introduced vehicle restrictions while investing in public transportation. As a result, residents enjoy cleaner air and more efficient travel.

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Viewpoint B – Oppose Restrictions

Restricting private vehicles would create unnecessary difficulties for many residents. Public transportation systems are not always reliable or accessible, especially for people living outside city centres. In addition, businesses could suffer if customers find it harder to reach shopping districts. Rather than restricting vehicles, governments should focus on improving infrastructure.

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Viewpoint C – Moderate Approach

Both sides raise valid points. Excessive vehicle use contributes to environmental problems, but immediate restrictions may inconvenience residents and businesses. A gradual approach would be more effective. Cities could improve public transportation first and then introduce limited vehicle restrictions once practical alternatives become available.

---

Questions

1. Which viewpoint supports immediate restrictions?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. None

---

2. According to Viewpoint A, what is one environmental benefit?

A. More parking

B. Reduced pollution

C. More roads

D. Faster construction

---

3. What concern does Viewpoint B mention?

A. Poor public transportation

B. Climate change

C. High fuel quality

D. Airport traffic

---

4. Which viewpoint proposes a gradual solution?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. None

---

5. Which viewpoint is most concerned about businesses?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. A and C

---

6. What does Viewpoint C recommend before restrictions?

A. Building more highways

B. Increasing fuel taxes

C. Improving public transportation

D. Closing shopping centres

---

7. Which statement would Viewpoint A most likely support?

A. Private vehicles should be encouraged.

B. Public transit investment is important.

C. Restrictions should never occur.

D. Pollution is not a problem.

---

8. What is the main purpose of the passage?

A. Explain transportation schedules

B. Compare opinions on vehicle restrictions

C. Promote electric cars

D. Describe city history

---

Answers

1. A ✓

2. B ✓

3. A ✓

4. C ✓

5. B ✓

6. C ✓

7. B ✓

8. B ✓

Passage 3: Artificial Intelligence Replacing Human Workers

Viewpoint A – AI Will Improve the Workforce

Artificial Intelligence can increase productivity and efficiency in many industries. Machines can perform repetitive tasks more quickly and accurately than humans, allowing businesses to reduce costs and improve services. Employees can then focus on creative, strategic, and interpersonal responsibilities that require human judgment. Throughout history, technological advancements have created new job opportunities, and AI is likely to do the same.

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Viewpoint B – AI Threatens Employment

Although AI offers benefits, it poses a serious risk to employment. Many routine jobs in customer service, transportation, and manufacturing could disappear as automation becomes more advanced. Workers may struggle to find new positions, particularly if they lack the skills required for emerging industries. Governments and businesses should prioritize protecting jobs rather than replacing workers with machines.

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Viewpoint C – A Balanced Approach

AI will undoubtedly transform the workplace, but its impact depends on how society manages the transition. While some jobs may disappear, new occupations will emerge. The key challenge is ensuring that workers receive training and support to adapt. Rather than resisting technological progress, governments should invest in education and reskilling programs to help employees succeed in an evolving economy.

---

Questions

1. Which viewpoint is most optimistic about AI?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. None

---

2. According to Viewpoint A, what can employees focus on?

A. Repetitive tasks

B. Manual labour

C. Creative and strategic work

D. Factory maintenance

---

3. What concern does Viewpoint B raise?

A. AI improves productivity.

B. AI may eliminate jobs.

C. AI reduces costs.

D. AI improves services.

---

4. Which viewpoint emphasizes worker training?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. None

---

5. Which viewpoint believes technological change can create jobs?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. A and C

---

6. What solution does Viewpoint C recommend?

A. Ban AI

B. Reduce technology

C. Invest in education and reskilling

D. Increase taxes

---

7. Which statement would Viewpoint B most likely support?

A. Automation should expand rapidly.

B. Job protection is important.

C. AI should replace all workers.

D. Technology solves every problem.

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8. What is the main purpose of the passage?

A. Compare opinions about AI and employment

B. Explain how computers work

C. Promote technology companies

D. Describe economic history

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Answers

1. A ✓

2. C ✓

3. B ✓

4. C ✓

5. D ✓

6. C ✓

7. B ✓

8. A

Passage 4: Work From Home vs Office Work

Viewpoint A – Support Work From Home

Working from home offers flexibility and improves work-life balance. Employees save time and money by avoiding daily commutes. Many workers report higher productivity because they can create comfortable working environments and experience fewer interruptions. Remote work also allows companies to recruit talent from a wider geographical area.

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Viewpoint B – Support Office Work

Office environments encourage teamwork, communication, and professional development. Employees can collaborate more effectively when they work together in person. Face-to-face interactions often lead to stronger relationships and faster problem-solving. Additionally, office settings help separate work responsibilities from personal life, reducing distractions at home.

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Viewpoint C – Hybrid Work Is Best

Both approaches provide valuable benefits. Remote work increases flexibility, while office work strengthens collaboration. A hybrid model allows employees to work from home on certain days and attend the office when teamwork and meetings are necessary. This arrangement combines the strengths of both systems while minimizing their weaknesses.

---

Questions

1. Which viewpoint focuses on flexibility?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. None

---

2. According to Viewpoint A, what is one advantage of remote work?

A. Longer commuting times

B. Higher office expenses

C. Better work-life balance

D. More office meetings

---

3. What does Viewpoint B value most?

A. Independence

B. Teamwork and collaboration

C. Online learning

D. Flexible schedules

---

4. Which viewpoint supports a hybrid arrangement?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. None

---

5. Which viewpoint believes face-to-face interaction is important?

A. Viewpoint A

B. Viewpoint B

C. Viewpoint C

D. B and C

---

6. What benefit of office work is mentioned?

A. Lower transportation costs

B. Wider recruitment opportunities

C. Faster problem-solving

D. More freedom

---

7. Which statement would Viewpoint C most likely agree with?

A. Employees should always work remotely.

B. Office work should be eliminated.

C. Different situations require different work arrangements.

D. Remote work reduces productivity.

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8. What is the main purpose of the passage?

A. Compare different opinions about work arrangements

B. Advertise office buildings

C. Explain transportation systems

D. Promote remote technology

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Answers

1. A ✓

2. C ✓

3. B ✓

4. C ✓

5. D ✓

6. C ✓

7. C ✓

8. A ✓

Most Important CELPIP Reading Themes for June 2026

1. Artificial Intelligence

2. Remote/Hybrid Work

3. Public Transportation

4. Online Learning

5. Urban Green Spaces

6. Customer Service Technology

7. Community Services

8. Environmental Sustainability